Privacy Policy
Effective Date: 01/01/2024
At AstroDNA, provided by Streaming Relativity, Inc., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We collect the following types of information when you interact with AstroDNA:
- Personal Information: When you register for an account, we collect your name, email address, and other necessary information to create and manage your account. If you subscribe to a paid service, we may also collect payment details.
- Usage Data: We collect information such as your IP address, browser type, pages visited, and time spent on our website. We also use cookies to improve your experience.
- Astronomical Data: If you upload astronomical data or images, we collect and store that data as part of the service.
2. How We Use Your Information
- To provide and manage the AstroDNA service.
- To process payments and manage subscriptions.
- To improve the performance and functionality of our service.
- To communicate with you regarding your account, service updates, and technical issues.
- To train our analytics algorithms to deliver higher-quality services based on your data.
3. Data Sharing and Disclosure
- We do not sell your personal information.
- We may share information with third-party providers who assist us with hosting, payment processing, customer support, and other essential services.
- We may disclose your information if required by law or to protect our rights and the rights of others.
- We may share your data with third parties when you give us explicit permission to do so.
4. Data Security
We use industry-standard encryption and security measures to protect your data from unauthorized access, alteration, or loss. However, no method of transmission over the internet or electronic storage is completely secure.
5. Data Retention
We retain your personal information and astronomical data for as long as you maintain an active account. After account termination or deletion, we may retain backup copies of your data for up to 30 days before permanently deleting it.
6. User Rights
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
- Deletion: You can request the deletion of your personal data, subject to our data retention policies.
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at privacy@streamingrelativity.com.
7. Cookies and Tracking Technologies
AstroDNA uses cookies and similar tracking technologies to improve your experience. You can control cookie preferences through your browser settings, but disabling cookies may limit certain functionalities of our service.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing them with personal information.
9. Changes to this Privacy Policy
Streaming Relativity, Inc. reserves the right to update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of the service constitutes acceptance of those changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: